Int. J Sup. Chain. Mgt Vol. 9, No. 5, October 2020 353 Developing the Capacity Building Model of Local Government in the Field of Digital-Based Health Bambang Santoso Haryono Faculty of Administrative Sciences, Universitas Brawijaya, Malang, Indonesia bambangsfia@ub.ac.id Abstract Capacity building is a process carried out in a place / institution to make changes for the better so that the process that occurs can run according to the expectations and wishes of the community. In general, capacity building is an effort made to achieve good governance (good governance). The purpose of this research is to build a concept or some kind of guide that will be used by local governments in the health sector so that the performance of the government in carrying out health affairs, which consists of 14 objectives of the Malang city health office activities to be achieved in a year. The digital era is an era where everything in meetings is recorded electronically. The research model that will be used is to use a literature review by utilizing all health documents and several articles and books that can be used as supporting data. The result achieved is that the health office guidelines are used to reduce to a minimum the factors that hinder capacity building. The implication of this guideline is that there will be harmony or balance in running the government. Keywords: Health Office, Capacity Building, Regional Government 1. Introduction Model development is a technique or procedure that will be used to create a concept that can later be used to achieve desired goals. Meanwhile, capacity building is all forms of support that strengthen the ability of an institution to design and implement effectively and efficiently, carry out and evaluate development activities according to its mission. Digitalization is the process of transferring media from printed, audio, and video forms to digital forms. This document digitization system in transferring physical documents to digital documents regulates several things such as scanning, indexing electronic documents, searching for documents and printing electronic media back to paper media [1]. The government, in this case the Malang City Health Office, is also trying to improve services in the effort to develop this capacity. Cultivating the spirit of public service, speeding up the transformation of government functions, strengthening the coordination mechanism and building society, building capacity evaluation system of public services is the only path to strengthen service capacity and improve the quality of public services [2]. The Malang city health office has begun integrating health facilities that are invited by several hospitals and Puskesmas as a health service that is needed by the community. Local governments play an essential role in developing and implementing community goals for the future. Cumulatively, such choices shape quality of life for all residents, help our economy thrive, and determine whether additional regional goals are met [3]. The existence of human resources in the organization has a vital and very important role and determines the direction to achieve organizational goals, because the success of the organization in achieving goals is largely determined by the quality of the people who work in it. One of the factors that have an important role in the development of human resources is the recruitment factor, recruitment is the process of searching for prospective workers who have the capabilities required by the organization. The recruitment process is carried out by the Malang city health office through several stages, including starting from job analysis, job analysis, qualifications and required requirements. Results from observations with various classifications consisting of competence, experience, support, cooperation in organizations and communication methods between employees. This is a major factor in the recruitment process carried out to ensure the quality of human resources for cooperation in achieving organizational goals. Recruitment is a way of making human resource management planning decisions regarding the number of employees needed, when needed, and what criteria are needed in an organization. Government. Recruitment is basically an attempt to fill a vacant position or job within an organization or company, for that there are two sources of labor, namely sources from outside (external) the organization and sources from within (internal) of the organization. Employee recruitment is a process or action taken by an organization to obtain additional employees through various stages including identification and evaluation of sources of employment, determining labor requirements, the selection process, placement and orientation of the workforce. In the management of human resources, there are several aspects that must be considered, including: job analysis, planning preparation, implementation of education, implementation of employee duties, provision of incentives and assessment of work performance. (Widodo, 2015). In improving the quality of human resources, it has a very important role, in its interaction with capital, material, method and machine factors. The complexity that exists can determine the quality of humans and is the most valuable resource [4]. Simultaneously, the quality of human resources (level of knowledge, attitudes towards work and skills) directly and indirectly has a positive and significant effect on the work effectiveness of implementing employees [5-7] This recruitment process uses the new policy of decentralization and regional staffing that wants to fix existing weaknesses by giving greater full authority to local governments to manage their own civil servants while remaining within the framework of the unitary Republic of Indonesia. The central government establishes norms, standards and procedures regarding the appointment, ______________________________________________________________ International Journal of Supply Chain Management IJSCM, ISSN: 2050-7399 (Online), 2051-3771 (Print) Copyright © ExcelingTech Pub, UK (http://excelingtech.co.uk/) brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by ExcelingTech Publishing Company (E-Journals)