1 8 TH International Conference of Asian Special Libraries, 22-24 February 2023, Cebu City, Philippines Advisory and Consultation Services: the key to success in libraries development in Malaysia Adam Zulkarnain Saleng Deputy Director of Advisory and Consulting Services Division National Library of Malaysia adam@pnm.gov.my +6016-4443757 Norsharyna Shafawi Assistant Director of Research Division National Library of Malaysia norsharyna@pnm.gov.my +6018-2990481 Mohd Hafies Hasamuddin Shah Assistant Director of Advisory and Consulting Services Division National Library of Malaysia hafies@pnm.gov.my +6012-3087365 Abstract The importance of library advisory and consultation services can improve library services and development. The digital information environment and global information provider are necessary factors of today's library. The goal of this article is to assess the effectiveness of advisory and consultation services for special libraries. The quantitative methods were used to 90 libraries that received advisory and consulting services from BKNP, PNM. The library's development today is mainly focused on digitalisation. How traditional library services are being transformed into digital services. The most difficult part for libraries to figure out is how to provide digital services to users. Through various online services, the digital age has made it easier to obtain information. Libraries must also adapt from being printed basis institutions to multimedia and digital electronic information centres. Libraries can drive the goal towards digital use in its services by providing advisory and consultation services. Keywords: Advisory services, consultation services, digital library, special library