International Journal of Academic Research in Business and Social Sciences Vol. 1 0 , No. 3, March, 2020, E-ISSN: 2222-6990 © 2020 HRMARS 264 Full Terms & Conditions of access and use can be found at http://hrmars.com/index.php/pages/detail/publication-ethics Is Switching Intention an Alarming Issue for General Insurance Providers? Malaysia’s Perspectives Ahmad Fadhly Arham, Nor Sabrena Norizan, Noraznira Abdul Razak, Nurazree Mahmud, Muhamad Nazirul Mohd Hisham, Abdul Rasyid Mohamad Nawi To Link this Article: http://dx.doi.org/10.6007/IJARBSS/v10-i3/7045 DOI:10.6007/IJARBSS/v10-i3/7045 Received: 02 February 2020, Revised: 22 February 2020, Accepted: 12 March 2020 Published Online: 29 March 2020 In-Text Citation: (Arham et al., 2020) To Cite this Article: Arham, A. F., Norizan, N. S., Razak, N. A., Mahmud, N., Hisham, M. N. M., & Nawi, A. R. M. (2020). Is Switching Intention an Alarming Issue for General Insurance Providers? Malaysia’s Perspectives. International Journal of Academic Research in Business and Social Sciences, 10(3), 264–271. Copyright: © 2020 The Author(s) Published by Human Resource Management Academic Research Society (www.hrmars.com) This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode Vol. 10, No. 3, 2020, Pg. 264 - 271 http://hrmars.com/index.php/pages/detail/IJARBSS JOURNAL HOMEPAGE