https://doi.org/10.1177/0170840617693269
Organization Studies
1–22
© The Author(s) 2017
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DOI: 10.1177/0170840617693269
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Tether or Stepping Stone? The
Relationship between Perceived
External Reputation and Collective
Voluntary Turnover Rates
Erin E. Makarius
The University of Akron, USA
Charles E. Stevens
Lehigh University, USA
Aino Tenhiälä
IE Business School – IE University, Spain
Abstract
Signaling theory suggests that resources such as firm reputation can send multiple signals that create
dual pressures on stakeholders. These tensions are apparent when examining the relationship between a
firm’s reputation and the collective voluntary turnover rates it experiences. On the one hand, a favorable
reputation may tether employees to the firm due to the perceived desirability of working for a reputable
company, resulting in lower voluntary turnover rates. On the other hand, a favorable reputation may
make employees believe they are more marketable and thus may serve as a stepping stone relating to
higher voluntary turnover rates. The purpose of this study is to investigate whether and when reputation
acts as a signal of desirability or a signal of ease of movement in predicting collective voluntary turnover
rates. We find some evidence for an overall tethering effect for more reputable firms. In addition, our
findings demonstrate that reputation is more likely to result in stepping stone effects in certain signaling
environments including when firms are in more munificent industries, are younger, and have higher pay
levels. Tethering effects are observed when firms are in less munificent industries, are older, and have
lower pay levels.
Keywords
collective voluntary turnover, reputation, signaling theory, turnover
Corresponding author:
Erin E. Makarius, Ph.D., Department of Management, College of Business Administration, University of Akron, 364,
259 South Broadway, Akron, OH 44325, USA.
Email: makarius@uakron.edu
693269OSS 0 0 10.1177/0170840617693269Organization StudiesMakarius et al.
research-article 2017
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