A comprehensive approach to environmental and human factors into product/service design and development. A review from an ergoecological perspective Martha H. Saravia-Pinilla a, * , Carolina Daza-Beltr  an a , Gabriel García-Acosta b, c a Pontificia Universidad Javeriana e Bogot a, Faculty of Architecture and Design, Department of Design, Ergonomics and Innovation Research Group, Cra. 7 No.40-62, Edif 16, Bogot a, 110231, Colombia b Universidad Nacional de Colombia, Sede Bogot a, Faculty of Arts, School of Industrial Design MIMAPRO Research Group, Ciudad Universitaria, Edif. SINDU, Bogot a D.C., 111321, Colombia c Universitat Polit ecnica de Catalunya Centre de Disseny d’Equips Industrials, C. Llorens Artigas, 4, planta 0, edifici U, Parc Tecnol ogic de Barcelona, Barcelona, 08028, Spain article info Article history: Received 16 March 2015 Received in revised form 14 August 2015 Accepted 17 November 2015 Available online xxx Keywords: Human factors/ergonomics HFE Sustainability Design methods abstract This article presents the results of a documentary-exploratory review of design methods and concepts associated with human and environmental factors, based on a qualitative-quantitative analysis of co- incidences with the fundamentals of ergoecology and in line with sustainable dynamics, with a view to putting the principles of ergoecology into practice in product/service design and development. 61.6% of 696 documents found represent work on conceptual developments, while the remaining 38.4% refer to design methods. Searches were refined using Nvivo-10 software, and 101 documents were obtained about theoretical aspects while 17 focused on the application of methods, and these formed the analysis universe. The results show how little concern there is for working comprehensively on human and environmental aspects, and a trend toward segmentation of human and environmental aspects in the field of product/service design and development can be seen, at both concept and application/meth- odology levels. It was concluded from the above that comprehensive, simultaneous work is needed on human and environmental aspects, clarity and conceptual unity, in order to achieve sustainability in practical matters and ensure that ergoecology-compatible design methods are applied. © 2015 Elsevier Ltd and The Ergonomics Society. All rights reserved. 1. Introduction The need to expand the vision of Human Factors and Ergo- nomics (HFE) and include environmental aspects more directly has been pointed out by various authors since the 90s (Nickerson, 1992; Moray, 1995; García-Acosta, 1996; García-Acosta et al., 1997), but has gained interest during the last decade due to the proposals of Eco-Ergonomics (Brown, 2007); green ergonomics (Thatcher, 2013); HFE and Sustainability (Zink and Fischer, 2013; Zink 2013 iFirst); and Ergoecology (Garcia-Acosta et al., 2012; García-Acosta et al., 2012 iFirst). In addition to offering an overall alternative to- ward this end, ergoecology provides a validated, evolved method for applying its fundamentals in production processes (Garcıa- Acosta et al., 1999; Saravia, 2005; Barrero et al., 2006; Saravia and Rinc on, 2006). Continuing with this line of research, aiming to take ergoecology to be applied practically in product/service design and develop- ment with a symmetrical human-environmental perspective, a research project was proposed for examining progress made in terms of the state of the art on matters relating to ergoecology. Within the context of this research project, the present article presents the results of a systematic review between 1996 and 2013, about design concepts and methods associated with human and environmental factors. Ergoecology seeks going beyond the hegemonic notion of ‘sus- tainable development’ (WCED, 1987) and to orientate itself towards true sustainable dynamics between systems; in other words, system co-existence or co-dependence. Ergoecology is based around three principles: the anthropocen- tric approach, the systemic focus, and sustainability. Under sustain- ability, it proposes that two postulates be achieved: eco- * Corresponding author. E-mail address: saravia@javeriana.edu.co (M.H. Saravia-Pinilla). Contents lists available at ScienceDirect Applied Ergonomics journal homepage: www.elsevier.com/locate/apergo http://dx.doi.org/10.1016/j.apergo.2015.11.007 0003-6870/© 2015 Elsevier Ltd and The Ergonomics Society. All rights reserved. Applied Ergonomics xxx (2015) 1e10 Please cite this article in press as: Saravia-Pinilla, M.H., et al., A comprehensive approach to environmental and human factors into product/ service design and development. A review from an ergoecological perspective, Applied Ergonomics (2015), http://dx.doi.org/10.1016/ j.apergo.2015.11.007