International Journal of Computer Applications (0975 – 8887) Volume 102– No.4, September 2014 1 Comparative Study of Various Next Generation Network- Business Process Frameworks Priya R. L Computer Engineering Department, VESIT, Mumbai, India Nupur Giri, Ph.D Computer Engineering Department, VESIT, Mumbai, India ABSTRACT The paper discuss the impact of different process frameworks along the various key parameters that synthesizes views from areas such as information systems development, enterprise modeling and work flow management. The idea behind this comparison study of Next Generation Network (NGN) Business Process Framework is to help practitioners to identify different views one should consider whenever applying a Business Process Framework implementation project. Keywords NGN, eTOM 1. INTRODUCTION The growth in telecommunication industry in technology, forced the necessity to shape up the existing business models. A business process [7, 15] can be defined as a flow of business activities. Nowadays, the Business Process Framework (BPF) is a key survival factor for various companies such as telecommunication, information technology, and manufacturing companies since effective and efficient BPF can reduce operations cost and can achieve better Quality of Service(QoS). 2. LITERATURE SURVEY As defined in International Telecommunication Union(ITU) [1, 2, 11], Next Generation Network (NGN) allows for the creation and deployment of a new service and network architecture. This architecture defines the main business requirements in Information and Communication Technologies(ICT) area. The operational activities of an enterprise can be analyzed and integrated through its business processes. Here comes the relevance of Business Process Modeling (BPM).Business process framework are different within each process since different activities are needed to complete the process functions. 3. COMPARISON OF (NGN) BUSINESS PROCESS FRAMEWORKS (BPF) eTOM, ITIL, Zachman, TOGAF and COBIT are widely used best practices in IT service operations and service managements. And here a comparison from different perspectives may help in explaining their purposes, exploitations, results and way of combining them in project executions. 3.1 eTOM (Enhanced Telecom Operations Map ) The eTOM [4,5,6] framework can be viewed as covering three major business process areas such as Strategy, Infrastructure and Product (SIP), Operations and Enterprise Management (EM). SIP deals with planning and lifecycle management (associated with development and delivery of the product), Operations deals with core of operational management and EM focuses on corporate / business support management. 3.2 ITIL (Information Technology Infrastructure Library) In ITIL [9] , the first three phases such as Service Strategy, Service Design and Service Transition are primarily concerned with bringing new or improved services to the service catalog. Service Operation and Continual Service Improvement are concerned with service delivery and optimization of current services. 3.3 Zachman Zachman framework [10] helps to define a logical structure for the descriptive representations of any complex object. It does not prescribed to any particular method, representation technique or automated tool. 3.4 TOGAF(The Open Group Architecture Framework) The TOGAF [3] explains four kinds of ”architecture” such as: Business, Data, Application and Technology architectures, that are commonly accepted as subsets of an overall Enterprise Architecture. 3.5 COBIT(The Control Objectives for Information Technology) COBIT [9] is an IT Governance and Control framework that focuses on all IT related processes to ensure good governance of an enterprise. 4. NGN BPF COMPARISON The following table 1 illustrates the comparison of various NGN Business Process Frameworks used in any telecommunication industry. Various key attributes are used to discuss the impacts of each business process frameworks.